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Saturday, September 28, 2024

7OYS investigation uncovers billing errors at Summit Utilities; 167K customers affected

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Summit Utilities | ASHLEY County(https://s3.amazonaws.com/jnswire/jns-media/0f/2d/12335245/8.jpg)

Summit Utilities | ASHLEY County(https://s3.amazonaws.com/jnswire/jns-media/0f/2d/12335245/8.jpg)

You were wondering if something was wrong, too? Right? Ours jumped over 100%! We'll key an eye on this!

Hundreds of thousands of Summit Utilities customers will soon be receiving a new bill following a Seven On Your Side investigation.

After receiving dozens and dozens of complaints, 7OYS started asking questions last week – is it just high gas prices or is there an issue with the company’s billing system?

Turns out, around 167,000 customers in Arkansas and Oklahoma were billed incorrectly according to Summit’s CEO, Kurt Adams.

Original source can be found here.

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